NexusPeak ("NexusPeak", "we", "us" or "our") is owned and operated by HA ECOM LLC, a company registered in the United States. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit nexuspeak.online, purchase digital products or engage our agency services.
1. Information we collect
- Information you provide: your name, email address, phone number, billing address, company details and any project information you share through our forms or by email.
- Order information: products purchased, order history and download activity.
- Device and usage data: IP address, browser type, device identifiers, pages viewed and referring URLs, collected automatically when you browse our site.
2. How we use your information
- To process orders, deliver digital downloads and provide agency services.
- To respond to inquiries, provide customer support and send project updates.
- To send marketing emails, only where you have opted in. You can unsubscribe at any time.
- To prevent fraud, secure our services and comply with legal obligations.
- To analyze and improve our website, products and customer experience.
3. Cookies & tracking technologies
We use cookies and similar technologies to keep your cart working, remember your preferences, understand how visitors use our site and measure marketing performance. Essential cookies are required for the store to function. Analytics and marketing cookies are used only with your consent where required by law. You can control cookies through your browser settings or our cookie banner.
4. Payment processing
Payments are processed securely by third-party providers, including Stripe, PayPal and Shopify Payments. We never store full card numbers on our servers. These providers handle your payment data under their own privacy policies and are PCI-DSS compliant.
5. Data sharing & protection
We do not sell your personal information. We share data only with trusted service providers that help us run our business (hosting, e-commerce platform, payment processors, email and analytics tools), and only to the extent needed to provide their services. All data is transmitted over encrypted SSL connections and stored with industry-standard safeguards. We keep personal data only for as long as necessary for the purposes described here or as required by law.
6. Your rights & global compliance
We respect privacy laws worldwide, including the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA) and other applicable regulations. Depending on where you live, you may have the right to:
- Access, correct or delete the personal data we hold about you.
- Object to or restrict certain processing, including direct marketing.
- Request a portable copy of your data.
- Withdraw consent at any time, and lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at the address below. We'll respond within 30 days.
7. Contact us
If you have questions about this Privacy Policy or how we handle your data, contact:
HA ECOM LLC (operating NexusPeak)
1500 N Grant St, Ste N, Denver, CO 80203, United States
Email: support@nexuspeak.online
Phone: +1 (520) 704-6724
We may update this policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.